Frenzy.bot +
Intercom
Add AI answers inside Intercom. Resolve tickets with Verified Knowledge and push insights back to support agents.
Instant Resolution
Answer tickets with citations to your internal docs, reducing escalations.
Human Handoff
Escalate complex issues to agents with full context and summarized history.
Knowledge Sync
Keep help center and internal docs aligned with a single private AI brain.
Why Integrate Intercom
Smarter Deflection
Reduce ticket volume while keeping accuracy high with verified sources.
Unified Support
Bring email, chat, and help center answers into one AI layer.
Secure Infrastructure
All support knowledge stays on your private stack, not a hosted SaaS.
Actionable Insights
Capture recurring issues and feed them back into your product roadmap.