Coming Soon
Support Automation
Integration
Frenzy.bot +
Help Scout
Bring a Smart Help Scout Expert into every inbox. Provide accurate answers from your private knowledge base.
JD
Customer: Do you support SSO?
Product Docs
Yes—SSO is available on Enterprise. See SSO_Setup_Guide for steps and requirements. Inbox Intelligence
Generate suggested replies and summaries for faster responses.
Trusted Answers
Every answer references the exact doc used to craft the response.
Agent Handoff
Escalate high-value conversations with complete context.
Why Integrate Help Scout
1
Higher CSAT
Deliver accurate answers instantly without losing the human touch.
2
Fewer Follow-ups
AI answers include sources, reducing back-and-forth.
3
Private Knowledge
Your support data remains on your secure infrastructure.
4
Time Savings
Save hours per week with automated summaries and response drafts.